Support

CurisOS is the AI front office for clinics — an AI receptionist that answers your phone line, books appointments, and keeps your CRM up to date, with companion tools for marketing and contract management. This page covers common questions for the web and mobile apps.

Contact us

Email pg@autoscreen.ai and we’ll get back to you within one business day. Include your clinic name and, if reporting a problem, what you were doing when it happened.

Signing in

• CurisOS accounts are created by your clinic’s administrator — there is no self-serve signup in the app. If you don’t have credentials, ask your clinic admin to invite you.
• Forgot your password? Use “Forgot password” on the sign-in page to reset it by email.
• The mobile app uses the same email and password as the website.

Common questions

• The AI receptionist isn’t answering calls. Check Configurations → Phone & VAPI in the web app and confirm the assistant is synced and a number is attached.
• An appointment shows at the wrong time. All times display in your clinic’s local time, matching what was agreed on the call. If something looks off, contact support with the appointment details.
• I need to remove a patient record. Clinic admins can manage records in the CRM; for bulk removals or account deletion, email support.

Interested in CurisOS for your clinic?

Email pg@autoscreen.ai to arrange a demo.