Delete Your Account

This page explains how to request deletion of your CurisOS account and the data associated with it. It applies to accounts used with the CurisOS mobile app and website.

How to request deletion

1. Send an email to pg@autoscreen.ai with the subject line “Delete my account”.
2. Send it from the email address your CurisOS account is registered under, and include your clinic’s name so we can locate the account.
3. We will confirm the request by reply to verify you own the account, then complete the deletion. You’ll receive a confirmation email when it’s done — within 30 days of your request.

If you are a clinic administrator requesting deletion of your entire clinic’s workspace (all staff accounts and clinic data), say so in the same email; we’ll verify with the clinic owner before proceeding.

What is deleted

• Your account profile: name, email address, role, and login credentials.
• Your personal settings and app sessions (you will be signed out on all devices).
• For full clinic-workspace deletions: the clinic’s patient records, appointments, tasks, call recordings and transcripts, and uploaded files.

What is kept, and for how long

• Clinic operational records (appointments, notes, or call logs created in the course of the clinic’s work) belong to the clinic that controls the workspace. Deleting your individual staff account does not delete these clinic records; the clinic administrator controls them.
• Backups: deleted data may persist in encrypted backups for up to 30 additional days before being purged automatically.
• Legal and billing records (e.g. invoices) are retained where required by law, for the legally mandated period, and are not used for any other purpose.

Questions

See our Privacy Policy for full details on how we handle data, or email pg@autoscreen.ai.